Deployment Recommendations

What is the best way to install and maintain ownCloud? It depends. Why? Because every ownCloud customer has their own particular needs and IT infrastructure. ownCloud and the LAMP stack are highly-configurable. In this document, we present three typical scenarios and make best-practice recommendations for both software and hardware.

Note

The recommendations put forward here are based on a standard ownCloud installation, one without any particular apps, themes, or code changes. But, server load is dependent upon on the number of clients, files, user activity, as well as other usage patterns. Given that, these recommendations are only a rule of thumb based on our experience, as well as that of one of our customers.

General Recommendations

Note

Whatever the size of your organization, always keep one thing in mind: the amount of data stored in ownCloud will only grow. Plan ahead.

Consider setting up a scale-out deployment, or using Federated Cloud Sharing to keep individual ownCloud instances to a manageable size.

  • Operating system: Linux.
  • Web server: Apache 2.4.
  • Database: MySQL/MariaDB with InnoDB storage engine (MyISAM is not supported, see: MySQL / MariaDB storage engine)
  • PHP 5.6+.

For Small Workgroups or Departments

  • Number of users
    Up to 150 users.
  • Storage size
    100 GB to 10TB.
  • High availability level
    Zero-downtime backups via Btrfs snapshots, component failure, leads to interruption of service. Alternate backup scheme on other filesystems: nightly backups with service interruption.

For Mid-sized Enterprises

  • Number of users
    150 to 1,000 users.
  • Storage size
    Up to 200TB.
  • High availability level
    Every component is fully redundant and can fail without service interruption. Backups without service interruption

Recommended System Requirements

  • 2 to 4 application servers.
  • A cluster of two database servers.
  • Storage on an NFS server.
  • Authentication via an existing LDAP or Active Directory server.
  • Transactional file locking via a Redis Server
Network diagram for a mid-sized enterprise.
  • Components
    • 2 to 4 application servers with four sockets and 32GB RAM.
    • 2 DB servers with four sockets and 64GB RAM.
    • 1 HAproxy load balancer with two sockets and 16GB RAM.
    • NFS storage server as needed.
  • Operating system

    Enterprise grade Linux distribution with full support from OS vendor. Red Hat Enterprise Linux or SUSE Linux Enterprise Server 12 are recommended.

  • SSL Configuration

    The SSL termination occurs in the HAProxy load balancer. A standard SSL certificate is needed, installed according to the HAProxy documentation.

  • Load Balancer

    HAProxy running on a dedicated server in front of the application servers. A sticky session needs to be used because of local session management on the application servers.

  • Database

    MySQL/MariaDB Galera cluster with master-master replication. (InnoDB storage engine, MyISAM is not supported, see: MySQL / MariaDB storage engine)

  • Backup

    Minimum daily backup without downtime. All MySQL/MariaDB statements should be replicated to a backup MySQL/MariaDB slave instance.

    • Create a snapshot on the NFS storage server.
    • At the same time stop the MySQL replication.
    • Create a MySQL dump of the backup slave.
    • Push the NFS snapshot to the backup.
    • Push the MySQL dump to the backup.
    • Delete the NFS snapshot.
    • Restart MySQL replication.
  • Authentication

    User authentication via one or several LDAP or Active Directory servers. (See User Authentication with LDAP for information on configuring ownCloud to use LDAP and AD.)

  • LDAP

    Read-only slaves should be deployed on every application server for optimal scalability

  • Session Management

    Session management on the application server. PHP sessions are stored in a tmpfs mounted at the operating system-specific session storage location. You can find out where that is by running grep -R 'session.save_path' /etc/php5 and then add it to the /etc/fstab file, for example: echo "tmpfs /var/lib/php5/pool-www tmpfs defaults,noatime,mode=1777 0 0" >> /etc/fstab.

  • Memory Caching

    A memory cache speeds up server performance. ownCloud supports four memory caches; refer to Configuring Memory Caching for information on selecting and configuring a memory cache.

  • Storage

    Use an off-the-shelf NFS solution, such as IBM Elastic Storage or RedHat Ceph.

  • ownCloud Edition

    Enterprise Edition. (See ownCloud Server or Enterprise Edition for comparisons of the ownCloud editions.)

  • Transactional File Locking
    • It prevents concurrent processes from accessing the same files at the same time.
    • It helps prevent side effects caused by concurrent operations.

For Large Enterprises and Service Providers

  • Number of users
    5,000 to >100,000 users.
  • Storage size
    Up to 1 petabyte.
  • High availability level
    Every component is fully redundant and can fail without service interruption. Backups without service interruption

Recommended System Requirements

4 to 20 application/Web servers.

A cluster of two or more database servers.

Storage is an NFS server or an object store that is S3 compatible.

Cloud federation for a distributed setup over several data centers.

Authentication via an existing LDAP or Active Directory server, or SAML.

Network diagram for large enterprise.
  • Components
    • 4 to 20 application servers with four sockets and 64GB RAM.
    • 4 DB servers with four sockets and 128GB RAM
    • 2 Hardware load balancer, for example, BIG IP from F5
    • NFS storage server as needed.
  • Operating system

    RHEL 7 with latest service packs.

  • SSL Configuration

    The SSL termination is done in the load balancer. A standard SSL certificate is needed, installed according to the load balancer documentation.

  • Load Balancer

    A redundant hardware load-balancer with heartbeat, for example, F5 Big-IP. This runs two load balancers in front of the application servers.

  • Database

    MySQL/MariaDB Galera Cluster with 4x master – master replication. (InnoDB storage engine, MyISAM is not supported, see: MySQL / MariaDB storage engine)

  • Backup

    Minimum daily backup without downtime. All MySQL/MariaDB statements should be replicated to a backup MySQL/MariaDB slave instance.

    • Create a snapshot on the NFS storage server.
    • At the same time stop the MySQL replication.
    • Create a MySQL dump of the backup slave.
    • Push the NFS snapshot to the backup.
    • Push the MySQL dump to the backup.
    • Delete the NFS snapshot.
    • Restart MySQL replication.
  • Authentication

    User authentication via one or several LDAP or Active Directory servers, or SAML/Shibboleth. (See User Authentication with LDAP and Shibboleth Integration.)

  • LDAP

    Read-only slaves should be deployed on every application server for optimal scalability.

  • Session Management

    Redis should be used for the session management storage.

  • Caching

    Redis for distributed in-memory caching (see Configuring Memory Caching).

  • Storage

    An off-the-shelf NFS solution should be used. Examples are IBM Elastic Storage or RedHat Ceph. Optionally, an S3 compatible object store can also be used.

  • ownCloud Edition

    Enterprise Edition. (See ownCloud Server or Enterprise Edition for comparisons of the ownCloud editions.)

Known Issues

Deadlocks When Using MariaDB Galera Cluster

If you’re using MariaDB Galera Cluster with your ownCloud installation, you may encounter deadlocks when you attempt to sync a large number of files. You may also encounter database errors, such as this one:

SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction

The issue, identified by Michael Roth, is caused when MariaDB Galera cluster sends write requests to all servers in the cluster; here is a detailed explanation. The solution is to send all write requests to a single server, instead of all of them.

All documentation licensed under the Creative Commons Attribution 3.0 Unported license.