Retrieve Log Files and Configuration Settings
When you report a problem to ownCloud Support or our Forum (ownCloud Central) you will be asked to provide certain log files or configurations for our engineers (or other users). These are essential in better understanding your issue, your specific configuration, and the cause of the problem.
Here are instructions for how to collect them.
You can use the webUI or the command line to generate a config report. Please note that you have to have the configreport app enabled. You can enable this app using the following commands:
# Install it, if it’s not already installed sudo -u www-data ./occ market:install configreport # Or enable it, if it’s already installed sudo -u www-data ./occ:app enable configreport
You can use the webUI to download your ownCloud Server log file. To do so, navigate to: